How can I add hours during my booking?

When you are late, please communicate with the babysitter, after she approves we will deduct the number of hours from your bundle balance automatically.

Does the bundle has an expiration date?

Yes, our bundles are valid from 1 to 4 months according to the bundle type. After this period the bundle will be expired and will appear in the customer account as such. The expirations dates are: 10 hours – 30 days, 15 hours – 40 days, 30 hours – 70 days, 40 hours – 80 days and 100 hours 110 days. In the special occasions please contact us directly at

How do I manage my bundle?

To manage bundle is a very simple process and not different from our simple booking process, after you login search for available sitter and book, the hours will be automatically deducted from your bundle and you will be able to see this by the end of the booking as well as on My Account.

How do I purchase the bundle?

It is very easy to purchase a bundle. Follow the steps on the website to select a sitter and complete the booking process. Upon completion, you will have the option to purchase a bundle and also view any remaining hours from prior bundles.